Privacy policy

This Privacy Policy explains how Hopkins Homi ("we," "us," or "our") collects, uses, discloses, and protects your information when you visit or make a purchase from hopkinshomi.shop (the "Site").

Information We Collect

  • Contact information: name, email, phone number, shipping/billing address
  • Payment information: processed securely through our third-party payment provider — we do not store your full card details on our servers
  • Order information: purchase history, products viewed, cart contents
  • Device and usage data: IP address, browser type, device type, pages visited, referring URLs, collected via cookies and similar technologies

How We Use Your Information

  • Process, fulfill, and ship your orders
  • Communicate with you about your order, account, and customer service requests
  • Improve our website, products, and customer experience
  • Send marketing communications where you've opted in (you can unsubscribe anytime via the link in any email)
  • Detect and prevent fraud, and comply with legal obligations

Sharing Your Information
We do not sell your personal information. We may share it with:

  • Payment processors, to complete transactions securely
  • Shipping carriers, to deliver your order
  • Analytics providers, to help us understand site usage
  • Law enforcement or regulators, where required by law

Cookies
We use cookies and similar technologies to keep the store functioning (cart, login), remember preferences, and understand how visitors use our Site. You can manage or disable cookies in your browser settings; some features may not work correctly without them.

Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

Data Security
We use SSL encryption and industry-standard security measures to protect your information during transmission and storage. No method of transmission over the internet is 100% secure.

Your Rights
Depending on your location, you may have the right to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at support@hopkinshomi.shop.

Children's Privacy
Our Site is not directed at children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date.

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